Automation [RPA Intro]

Getting robots to do the work. What is RPA?

What is Robotic Process Automation (RPA)

• RPA is a form of business process automation that involves the creation of software bots
• Bots execute a list of rule-based actions
• Bots can be scheduled to run at any time or can be invoked when needed to perform specific tasks
• RPA can mimic a user performing a task in an application's GUI
• RPA can also be used to run complex workflow processes across applications & systems

Benefits of RPA

• Decreases operational costs
• Reduces human error and improves standards' compliance
• Increases productivity by freeing employees from mundane and repetitive work
• Integrates systems via front-end when back-end integration may not be feasible

Attended vs Unattended RPA

• Attended - requires human assistance either before, during or after the run
• Unattended - end to end automation that runs on its own with no human assistance

Centralised vs Decentralised RPA

• Centralised - refers to bots deployed from a single department that governs RPA processes in an organisation
• Decentralised - gives departments and individuals the freedom to choose and execute their own automation