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Automation [RPA Intro]

Getting robots to do the work. What is RPA?

What is Robotic Process Automation (RPA)

  • RPA is a form of business process automation that involves the creation of software bots
  • Bots execute a list of rule-based actions
  • Bots can be scheduled to run at any time or can be invoked when needed to perform specific tasks
  • RPA can mimic a user performing a task in an application's GUI
  • RPA can also be used to run complex workflow processes across applications & systems

Benefits of RPA

  • Decreases operational costs
  • Reduces human error and improves standards' compliance
  • Increases productivity by freeing employees from mundane and repetitive work
  • Integrates systems via front-end when back-end integration may not be feasible

Attended vs Unattended RPA

  • Attended - requires human assistance either before, during or after the run
  • Unattended - end to end automation that runs on its own with no human assistance

Centralised vs Decentralised RPA

  • Centralised - refers to bots deployed from a single department that governs RPA processes in an organisation
  • Decentralised - gives departments and individuals the freedom to choose and execute their own automation